Privacy Policy

1. Introduction and scope

Sai Yai Law ("we", "us", "our") is a family law practice based in Bangkok, Thailand. We are the data controller for personal information collected through this website and through our professional engagements. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all visitors to our website and to individuals who contact us or engage our services. It covers information collected online (through this website), by telephone, and by correspondence.

We handle personal information in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA). Where our services involve individuals located in the European Economic Area, we also apply the requirements of the GDPR to those individuals' data.

2. What personal information we collect

Depending on how you interact with us, we may collect the following categories of personal information:

• Contact information: name, email address, telephone number — collected when you submit the enquiry form on our website or contact us directly.
• Matter-related information: details about your family situation relevant to the service you have requested — collected as part of our professional engagement.
• Technical information: IP address, browser type, pages visited — collected automatically by our website through cookies and server logs.
• Correspondence: records of communications between you and Sai Yai Law by email, telephone, or written correspondence.

Legal basis for processing (PDPA / GDPR):

• Consent: for optional cookies and marketing communications, where you have provided consent.
• Contract performance: for information necessary to provide the service you have engaged us for.
• Legitimate interest: for website analytics and improving our services.
• Legal obligation: where we are required to retain records under applicable law.

Retention periods: Contact enquiries not resulting in engagement are retained for 12 months. Matter files for completed engagements are retained for 7 years from the conclusion of the matter, in accordance with professional obligations under Thai law. Website technical logs are retained for 90 days.

3. How we use your information

We use personal information for the following purposes:

• To respond to enquiries and explain what our services involve.
• To carry out the legal services you have engaged us for, including communicating with third parties (authorities, assessors, counterpart practitioners) on your behalf.
• To manage our professional file for your matter and to comply with our record-keeping obligations.
• To improve the content and functionality of our website (using anonymised analytics data).

Sharing with third parties: We do not sell personal information. We share information with third parties only where necessary to carry out your matter (for example, communicating with a government authority or coordinating with a foreign legal practitioner on your behalf) or where required by law. Any third parties with whom we share information are required to handle it in confidence.

Marketing: We do not send unsolicited marketing communications. If you have made an enquiry, we may follow up once by email or telephone. You may object to any such follow-up at any time.

4. How we protect your information

• Our website uses HTTPS encryption for all data transmitted through it.
• Electronic files containing personal information are stored on access-controlled systems.
• Physical files are stored in locked premises accessible only to Sai Yai Law staff.
• Access to client files is restricted to the practitioners and staff working on the matter.
• In the event of a data breach that may affect your rights, we will notify you and the relevant supervisory authority within the timescales required by applicable law.

5. Cookies

Our website uses cookies to help it function properly and to understand how it is used. Essential cookies are necessary for the website to operate and cannot be declined. Optional analytics and preference cookies are used only with your consent.

Full details of the cookies used and how to manage your preferences are set out in our Cookie Policy.

6. Your rights

Under the PDPA (and, where applicable, the GDPR), you have the following rights in relation to your personal information:

• Right of access: to request a copy of the personal information we hold about you.
• Right to rectification: to ask us to correct inaccurate or incomplete information.
• Right to erasure: to ask us to delete your information in certain circumstances.
• Right to restrict processing: to ask us to limit how we use your information in certain circumstances.
• Right to data portability: to receive a copy of your information in a machine-readable format where technically feasible.
• Right to object: to object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time — without affecting the lawfulness of processing prior to withdrawal.
• Right to lodge a complaint: with the Office of the Personal Data Protection Committee (Thailand) or, for EEA individuals, the relevant supervisory authority in their country.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

7. External links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and we encourage you to read their privacy policies before providing any personal information.

8. Children and minors

Our website and services are directed at adults aged 18 and over. We do not knowingly collect personal information directly from individuals under 18. Where matters involve children, personal information relating to those children is handled as part of the professional file and subject to the same protections as all other client information.

9. Changes to this policy

We may update this policy from time to time. Where changes are material, we will note the update at the top of this page with a revised "Last updated" date. Continued use of this website after a change has been noted constitutes acceptance of the updated policy.

10. Contact us about this policy

For any question about this Privacy Policy or about how we handle your personal information, please contact us: